Information We Collect
We collect information you provide directly, including:
- Name, shipping and billing address, email, and phone number
- Date of birth or age-verification data, to confirm you are 21 or older
- Payment information (processed securely by our third-party payment processor — we do not store full card numbers)
- Order history and communication with customer support
We also automatically collect limited technical data (IP address, browser type, pages visited) via cookies and similar technologies.
How We Use Your Information
- To process and fulfill orders, including age and identity verification required for tobacco sales
- To comply with PACT Act reporting and state tobacco tax/licensing obligations
- To communicate about orders, shipping, and customer service
- To improve the Site and prevent fraud
Sharing of Information
We share information with service providers who help us operate the Site — payment processors, shipping carriers, and age-verification vendors — solely to fulfill those functions. We do not sell your personal information to third parties. We may disclose information when required by law, including to state tobacco tax authorities under PACT Act reporting requirements.
Data Retention
We retain order and age-verification records for as long as required by applicable tobacco-sale recordkeeping laws, and other personal data for as long as necessary to provide our services.
Your Choices
You may request access to, correction of, or deletion of your personal information, subject to our legal record-keeping obligations, by contacting Sales@cigarinbox.com.
Cookies
We use cookies to operate the Site, remember your age-verification status, and analyze traffic. You can control cookies through your browser settings.
Security
We use reasonable administrative and technical safeguards to protect your information, though no online transmission is completely secure.
Contact
Questions about this Privacy Policy may be directed to Sales@cigarinbox.com.